Mac Skype For Business Chat Window Blank

| 08-04-2021
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  1. Skype from Microsoft supports voice, video and text chat between the PC and MAC platforms. It supports up to 10 people group video chat at the same time for free of cost. Skype supports mobile platforms like iOS, Android, Blackberry etc. Skype supports group chats with Windows desktop, Mac, and Xbox One platforms.
  2. Please note: Skype for Business is currently available only to UO employees. Skype for business caches files locally on your PC or Mac to pull information quickly and efficiently. Sometimes you may need to clear your cache to resolve specific issues. This article explains how to clear your cache on your PC or Mac.
  3. Lync client has a blank conversation window after joining an instant messaging conference. 5/20/2020; 2 minutes to read; In this article Summary. After joining an active Lync conference the Lync conversation window does not contain any instant messages (IM).
Mac Skype For Business Chat Window Blank

If this is your issue, please try the following troubleshooting steps: Delete SFB cache files:%userprofile% AppData Local Microsoft Office 15.0 Lync sipUserName@Domain.com. If the issue persists, please try to repair office, then test again. Install the latest update for your SFB client.

In most cases, users cannot eliminate the error due to the fact that the problem is not really in Skype, but in the browser Internet Explorer. Knowing this, we can eliminate the error as follows.

Solution 1

As a rule, it’s enough to delete the temporary files in Internet Explorer. Do it as follows: start Internet Explorer, click on the cog icon, select “Internet Options”, in the tab “General” click “Delete”, uncheck “Save the data of favorite web sites” and click “Delete”. Then restart Skype.

Mac Skype For Business Chat Window Blank Panel

Solution 2

If the first solution does not work, or you want to protect yourself from other problems with Skype, I recommend to reset all Internet Explorer settings and restart Skype.

Solution 3

Rather seldom a white screen in Skype can appear due to the fact that Internet Explorer cannot access the JavaScript library. If the first two methods don’t help, do the following:
  1. Download script register_js.bat
  2. Press right click on the file and select “Run as administrator”
  3. As a result, you will get three notifications on the successful execution of DLLRegisterServer
  4. Restart the computer

Skype For Business Blank Screen

I would be grateful for any feedback and comments with details about which solution helped